At PrimeMensWear - Premium Men's Clothing for Casual & Formal Looks, we understand that plans can change. That's why we allow order cancellations before the product is shipped or production begins. If you decide to cancel your order during this period, you'll receive a full refund. However, once the product has been shipped, we're unable to cancel the order. This is because once the item is in transit, it's out of our direct control and cancellation may not be feasible.
Returns Policy (if applicable)
We have a customer - friendly returns policy in place. You, as our valued customer, have the right to apply for a return within 14 days of receiving your product. For your return to be eligible, the item must be in its original, unused condition, exactly as you received it. It should also be in the original packaging. To complete the return process, we'll need a receipt or some other form of proof of purchase. Please note that you should not send the purchased item back to the manufacturer directly.
In addition, we've made sure to simplify the shipping costs for you. You'll be charged for shipping at most once, even if you need to return the product. And rest assured, we won't charge you any restocking fees when you return a product.
Refunds Policy (if applicable)
Once we receive and inspect your returned product, we'll send you an email notification to confirm that we've received it. We'll also let you know whether your refund has been approved or rejected. If your refund is approved, the process will begin promptly. The credit will be automatically applied to your credit card or the original payment method you used within a reasonable number of days.
Late or Missing Refunds (if applicable)
If you haven't received your refund yet, don't worry. First, double - check your bank account to make sure the refund hasn't been deposited. Sometimes, it can take a bit of time for the transaction to appear.
If you don't see the refund in your account, reach out to your credit card company. They can provide information on when the refund might be officially posted to your account. After that, it's a good idea to contact your bank as well, as there's often a processing time before a refund is fully reflected in your balance.
If you've followed these steps and still haven't received your refund, please contact us at
[email protected]. Our customer service team will be more than happy to assist you and look into the issue.Contact Us
If you have any questions or concerns regarding our cancellation, returns, or refunds policies, or if you need further assistance, you can reach out to us through the following channels:
We're here to help and ensure that your shopping experience with PrimeMensWear - Premium Men's Clothing for Casual & Formal Looks is as smooth as possible.
